‌Effective Date: April 23, 2026‌
‌Website:‌ www.pinner-papers.com

‌1. Introduction and Scope‌
Welcome to PINNER PAPERS LIMITED (“we,” “our,” or “us”). We operate the website www.pinner-papers.com (the “Site”), an e-commerce platform offering a curated collection of desktop essentials, smart organizers, decorative trays, coasters, and related lifestyle products. Your privacy and trust are of paramount importance to us. This Privacy Policy outlines the types of information we collect from you when you visit our Site, make a purchase, or interact with our services, how we use and protect that information, and your rights concerning your personal data. This policy applies to all information collected through our Site, related services, sales, marketing, and any communications (e.g., via email).

By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.

‌2. Information We Collect‌
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). This includes:

• ‌Personal Identifiers:‌ Name, billing and shipping address, email address, phone number.
• ‌Commercial Information:‌ Records of products purchased, obtained, or considered, as well as purchasing history. For example, details of items like “Interactive Jigsaw Puzzle Silicone Coasters” or a “Hand Hammered Copper Decorative Tray” that you add to your cart or purchase.
• ‌Payment Information:‌ Credit/debit card details, billing address, and other payment transaction data. Please note that all direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council. We do not store full payment card details on our servers.
• ‌Internet/Network Activity:‌ Information about your interaction with our Site, such as IP address, browser type, device information, browsing history on our Site (e.g., pages viewed, products explored like the “Desk Tools” collection or “Featured Products”), search history, and access times. This may be collected via cookies and similar tracking technologies.
• ‌Communication Information:‌ Contents of your communications with us, such as customer service inquiries sent to our contact email, sunsetwan@pinner-papers.com.

‌3. How We Collect Information‌

• ‌Directly from You:‌ When you voluntarily provide information, such as creating an account, placing an order, signing up for newsletters, contacting customer service, or submitting reviews.
• ‌Automatically:‌ As you navigate the Site, through cookies, web beacons, and similar technologies that collect data about your device and browsing actions.
• ‌From Third Parties:‌ We may receive information from business partners, analytics providers (like Google Analytics), advertising networks, and payment processors.

‌4. How We Use Your Information‌
We use the collected information for the following business and commercial purposes:

• ‌To Fulfill Your Orders:‌ Process and ship your purchases (e.g., ship a “Premium Thick Cork Coaster Set” to your address), send order confirmations, updates, and provide customer support.
• ‌To Communicate with You:‌ Respond to your inquiries via our contact channels, send you service-related messages (e.g., shipping notifications), and, with your consent, send marketing communications about new products (like “Latest products”), promotions, and company news.
• ‌To Improve Our Site & Services:‌ Analyze Site usage trends, understand customer preferences (e.g., popularity of “Minimalist Grey Silicone Coasters” vs. “Colorful Rainbow Silicone Coaster Set”), personalize your experience, and develop new products and features.
• ‌For Security & Fraud Prevention:‌ Monitor and protect against fraudulent transactions, unauthorized access, and other malicious activities.
• ‌For Legal Compliance:‌ Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

‌5. Sharing and Disclosure of Information‌
We do not sell your Personal Information. We may share your information only in the following limited circumstances:

• ‌Service Providers:‌ With trusted third-party vendors who perform functions on our behalf, such as payment processing (e.g., Stripe, PayPal), order fulfillment and shipping, email delivery, hosting services, marketing assistance, and data analysis. These parties are contractually obligated to use your information only to provide services to us and in accordance with this policy.
• ‌Legal Obligations:‌ If required by law, subpoena, or legal process, or to protect and defend our rights, property, or the safety of our users or the public.
• ‌Business Transfers:‌ In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as a business asset.

‌6. Data Retention‌
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the context and purpose of the data.

‌7. Your Rights and Choices‌
Depending on your location, you may have certain rights regarding your Personal Information, which may include:

• ‌Right to Access & Know:‌ You can request details about the Personal Information we hold about you.
• ‌Right to Correction (Rectification):‌ You can request correction of inaccurate or incomplete data.
• ‌Right to Deletion (Erasure):‌ You can request the deletion of your Personal Information, subject to certain legal exceptions.
• ‌Right to Object/Restrict Processing:‌ You can object to or request restriction of certain processing activities.
• ‌Data Portability:‌ You may request a copy of your data in a structured, machine-readable format.
• ‌Opt-Out of Marketing:‌ You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email or by contacting us.
• ‌Cookie Controls:‌ Most web browsers allow you to control cookies through their settings. Disabling cookies may affect your experience on our Site.

To exercise any of these rights, please contact us using the details in Section 12. We may need to verify your identity before processing your request.

‌8. International Data Transfers‌
PINNER PAPERS LIMITED is headquartered in the United Kingdom. If you are accessing our Site from outside the UK, such as from the European Economic Area (EEA) or other regions, please note that your information may be transferred to, stored, and processed in the UK, which may have data protection laws different from those in your country. We will take appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data remains protected as described in this policy.

‌9. Cookies and Similar Technologies‌
We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and personalize content. Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings.

‌10. Children’s Privacy‌
Our Site is not intended for children under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

‌11. Security Measures‌
We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

‌12. Contact Us‌
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

‌PINNER PAPERS LIMITED‌
The Cottage Harrow St. Mary’s Cricket Club,
Headstone Lane, Harrow,
Middlesex, United Kingdom,
HA2 6NF
‌Phone:‌ +44 20 8428 9100
‌Email:‌ sunsetwan@pinner-papers.com

‌13. Changes to This Privacy Policy‌
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will be indicated by a revised “Effective Date” at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.