Terms of Service

Effective Date: April 23, 2026
Website:‌ www.pinner-papers.com

1. Agreement to Terms

Welcome to PINNER PAPERS LIMITED (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, www.pinner-papers.com (the “Site”), including any content, functionality, products, and services offered on or through the Site (collectively, the “Services”). By accessing or using the Site and our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, Refund and Returns Policy, and Shipping Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.

Our Services are offered to individuals who are at least 16 years of age or older. By using the Site, you represent and warrant that you meet this age requirement.

2. Description of Services & Products

PINNER PAPERS LIMITED operates an e-commerce platform that offers a curated collection of desktop essentials, smart organizers, decorative items, and related lifestyle products (“Products”). Our current product offerings include, but are not limited to, items such as:

  • Interactive Jigsaw Puzzle Silicone Coasters
  • Hand Hammered Copper Decorative Tray
  • Premium Thick Cork Coasters with Metal Holder
  • Luxe Emerald Green Resin Agate Tray with Gold Leaf Edging
  • Modern Golden Leaf Ceramic Jewelry Tray
  • Natural Eco-Friendly Cork Coaster Set
  • Various other decorative trays, coasters, candle holders, and desk organizers as featured on the Site.

We strive to present product descriptions, images, and prices as accurately as possible. However, we do not warrant that product descriptions, colors, or other content on the Site are entirely accurate, complete, reliable, current, or error-free. Prices for all Products are subject to change without notice. We reserve the right to discontinue any product at any time. All descriptions of products are subject to change at our sole discretion at any time without notice. Products are stocked in limited quantities, and we cannot guarantee availability.

3. Account Registration & Security

You may be required to create an account (“Account”) to use certain features of the Services. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete. You are responsible for safeguarding the password you use to access the Site and for any activities or actions under your Account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account. We will not be liable for any loss or damage arising from your failure to comply with these requirements.

4. Orders & Purchases

a. Order Process:‌ When you place an order on our Site, you are making an offer to purchase the selected Product(s) under these Terms. All orders are subject to acceptance by us. We will confirm acceptance by sending you an order confirmation email to the email address you provide. A contract for the sale of the Product(s) will only be formed when we send this confirmation. We reserve the right to refuse or cancel any order for any reason, including but not limited to: Product availability, errors in the description or price of the Product, error in your order, suspected fraud, or inability to authorize your payment.

b. Pricing and Payment:‌ All prices are displayed in Euro (€) and include UK Value Added Tax (VAT) where applicable. Payment is required at the time of order placement. We accept major credit/debit cards and other payment methods as indicated at checkout. You represent and warrant that you have the legal right to use any payment method you provide. We use secure third-party payment processors, and by providing your payment information, you agree to their terms and conditions.

c. Shipping and Delivery:‌ All orders are subject to our Shipping Policy. Estimated delivery times are provided as a guide only and are not guaranteed. We are not liable for any delays in delivery caused by unforeseen circumstances, courier delays, or events beyond our reasonable control.

5. User Conduct & Prohibited Activities

You agree not to use the Site or Services for any unlawful purpose or in any way that violates these Terms. You shall not:

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site.
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any Site content.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
  • Otherwise attempt to interfere with the proper working of the Site.

6. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof), and the Products (including their designs) are owned by PINNER PAPERS LIMITED, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The “PINNER PAPERS” name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as incidental to normal web browsing or for purchasing Products.

7. Disclaimer of Warranties & Limitation of Liability

a. Disclaimer:‌ YOUR USE OF THE SITE AND SERVICES AND YOUR PURCHASE OF PRODUCTS ARE AT YOUR SOLE RISK. THE SITE, SERVICES, AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

b. Limitation of Liability:‌ TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL PINNER PAPERS LIMITED, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, SERVICES, OR PRODUCTS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, THE SERVICES, OR THE PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE LIABILITY IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to defend, indemnify, and hold harmless PINNER PAPERS LIMITED, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Contributions, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

9. Termination

We may suspend or terminate your access to the Site or Services, or your Account, immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Governing Law & Dispute Resolution

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the courts of England and Wales.

11. Links to Third-Party Websites

The Site may contain links to third-party websites or services that are not owned or controlled by PINNER PAPERS LIMITED. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Changes to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

For any questions about these Terms of Service, please contact us at:

PINNER PAPERS LIMITED
The Cottage Harrow St. Mary’s Cricket Club,
Headstone Lane, Harrow,
Middlesex, United Kingdom,
HA2 6NF
Phone:‌ +44 20 8428 9100
Email:‌ sunsetwan@pinner-papers.com